Last updated: 2026-10-21
StatementLoom is built and run by Demi Solutions OÜ, a company registered in Estonia, in the European Union.
How long we keep your statements
Uploads are deleted automatically 24 hours after upload. That covers the PDF you upload and every transaction read from it. A workspace owner or admin can choose to keep new uploads for 7 or 30 days instead, for firms that collect a month of statements before exporting; the choice applies to every client of the workspace and only to files uploaded after it. Statements from the free converter are deleted within 1 hour. You can delete any statement immediately with Delete now on its page.
Downloads (QBO, QFX, OFX, Excel, CSV and Xero CSV) are created when you click them and are not kept on our side.
After deletion we keep only a count of pages converted, so your monthly plan allowance stays correct. It contains no statement content.
Your statements are never used to train AI
StatementLoom uses an AI model to read the text of your statement. We only use model providers that do not train on, or keep, the data we send. Your statements are not used to train any model, ours or anyone else's.
Who can see a statement
A statement is visible to the members of the workspace it was uploaded to, and to no one else. Statements from the free converter are reachable only through the private link shown after upload.
What we check before you download
Every statement is checked against its own arithmetic: the opening balance plus every transaction must equal the closing balance, and each running balance printed on the statement must follow from the row above it. A file that does not pass is not offered for download.
Payments
Payments are handled by Paddle, our merchant of record. We never see or store your card details.
Reporting a security issue
Email support@statementloom.com. We answer every report.